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Exchange Search Expansion

Focused on search experience enhancements on
the exchange page. Building off the existing site to optimize search results and interface. 

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Next Steps:

Next Steps:

After mapping out all enhancement options to the exchange site, we started to organize them into two stories. 

Story 1

Story 1

Search: Story one was more conservative and featured a smaller search box option that is close to what exists today. Bucketing results into news, people, and content. 

Results: On the results page in both stories we added a space for the user to provide feedback and also run the same search on a different platform like GlobalNet, myLearning, etc.

Story 2

Story 2

Search: Story two was more progressive and featured a larger search box option. One larger search box option featured trending results of what other associates are currently searching and the second was a dynamic search box that would populate content as the users began to type bucketing results into news, people, and content.

Results: In addition to adding a feedback button and additional search options, we also showed what smart hub content would look like.

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Takeaways:

Takeaways:

Over the three lunch session, a lot of feedback was contradictory. Overall there were a few common overlaps that most people liked. The following items are:

Smart Hub—highlighted content at the top of the search results page
Smaller search box—featuring the top 5 search results